1. Information We Collect

We collect personal details (name, email, mobile), usage data, device information, and payment-related details processed by third-party gateways. We do not store card or banking information.

• Contact Information: Name, email address, phone number
• Usage Information: Test performance, time spent on sections, interaction patterns
• Device Information: Device type, browser, IP address
• Authentication Data: OTPs sent via WhatsApp/SMS for verification

2. How We Use Your Information

We use your data to provide and improve services, personalize recommendations, generate analytics, offer support, send updates, and prevent misuse. We never sell your data.

• Service Provision: To provide and maintain our test preparation services
• Authentication: To verify your identity using OTP codes
• Personalization: To customize your learning experience
• Analytics: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud and security threats

3. Cookies & Tracking

We use cookies to improve platform performance, save login sessions, and personalize learning. Cookies may be disabled but may impact functionality.

• Remember your preferences and login status
• Analyze website usage and performance
• Provide personalized content
• Ensure security and prevent fraud

4. Data Protection

We use encryption, secure authentication, and controlled access to protect your data; however, no system is completely secure.

• End-to-end encryption for OTP transmission
• Secure data storage with regular backups
• Limited access to personal data on a need-to-know basis
• Compliance with industry-standard security practices

5. Sharing of Information

We share data only with secure third-party providers (payment gateway, hosting, analytics) or when legally required.

• Service Providers: Payment processors, cloud storage, analytics services
• Legal Requirements: When required by law, regulation, or legal process
• With Your Consent: When you explicitly agree to information sharing

6. Children's Privacy

We do not knowingly collect data from children under 13 without parental consent. If we discover that we have collected personal information from a child under 13, we will delete it immediately.

7. Data Retention

We retain data as long as your account is active or as required by law. You may request deletion.

• Account data is retained while your account is active
• OTP codes and temporary data are automatically deleted after verification or expiration
• You can request complete data deletion upon account termination

8. Third-Party Links

We are not responsible for privacy practices of external websites. Our platform may contain links to third-party websites that have their own privacy policies.

9. Your Rights

You may request data access, correction, deletion, or communication opt-out by contacting us.

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

10. Updates

This policy may change periodically; continued use signifies acceptance. We will notify you of material changes through email and website announcements.

11. Contact